We work with extreme professionalism in order to give the best service our clients deserve. We adhere to strict compliance of our policies, terms and conditions. These policies have been crafted to ensure the best quality service to our clients.

Kindly take the time to carefully read through our terms and conditions:

Definitions

In these Terms of Use definitions are:

“We”, “Us”, and “Our” are references to the MJ Expozy Health and Beauty Ltd (MJExposé) [NZBN: 9429046774255]

“You” and “Your” are references to You. 

“GDPR” is a reference to the General Data Protection Regulation under EU Data Privacy Laws.

“Website” refers the the Website https://mjexpose.nz and any other site that maybe a subdomain of the root domain mjexpose.nz

Appointment Cancellation Policy

We require 24 hours for appointment cancellation notice for both treatment/procedure and consultation appointments.

Booking Treatment Appointment Slots

When booking an appointment with us for certain treatment appointment, we will ask you a minimal booking nominal booking fee to secure your slot at the point of online booking. This can be paid via debit/credit card over the phone, or via Bank Transfer. When paying for your booking fee (deposit), you are agreeing to provide us with a minimum of 24 hour–notice to cancel/reschedule if for whatever reason you cannot attend your appointment. 

If you are unable to pay this when you first book, the appointment slot will be held for you for 24 hours, after which time it can be taken by other clients. The deposit will be deducted from the cost of your treatment. If you decide not to go ahead with the treatment at your appointment, the booking fee is non refundable.

Booking Consultation Appointment Slots

Consultations are free. Consultation appointment slots are separate appointments (normally 20 minutes) in which we discuss your treatment but none is carried out.

We do, however, take a $30 booking fee at the point of booking consultation appointment slots. This can also be paid via debit/credit card online, or Bank Transfer. If you are unable to pay this when you first book, the appointment slot will be held for you for 24 hours, after which time it can be taken by other clients.

The booking fee is non-refundable however can be used against any treatments.

Following your consultation, if you would like to book a treatment appointment slot, we will transfer the booking fee paid across to the treatment appointment.

Client Cancellation

Every appointment is important to us and we always strive to give you the best possible service and time you are entitled to. As such, we humbly request at least 24 hours’ notice is given to us if you need to cancel or make changes to your appointment time. Failing to give 24–hour notice will result in your deposit being forfeited. This includes no shows.

Arriving Late on Booked Appointments

If you are over 15 minutes late and/or if the service cannot be completed in the remaining time frame, we may have to reschedule your appointment and charge you a cancellation fee at our own discretion.

All attempts to reschedule the appointment will be made. If we do not hear from you 15 or more minutes into your allotted appointment time, it will be considered a “No–Show” and you will not be refunded of your deposit.

Refusal of Treatments

MJ Exposé reserves the right to refuse treatment where we deem it inappropriate for any reason and our decision is final in this regard.

Please note that we do not provide treatments for anyone aged under 15 years.

Force Majeure or Acts of God

If MJ Exposé chooses to cancel a clinic due to force majeure or acts of God then it is not liable for any loss resulting to the customer as a result of this cancelled appointment. However, we will make all reasonable effort to replace a cancelled appointment by arranging an alternative date but this cannot be guaranteed. Where the majority of customers for that clinic have been affected, this will be made free of additional charge.

Complaints

MJ Expose adheres professionalism at all times and as such will try to resolve any complaints as quickly as possible.

Complaints about any aspect should be made in writing by emailing us at [email protected] or by writing directly to at 128 Riccarton Road, Riccarton, Christchurch 8041. Complaints received in writing will be acknowledged by return email or letter within reasonable time.

Consent to Treatment

Following your booked consultation and prior to treatment or procedure being done, and depending on the kind service we will perform, you will be asked to read and sign a consent form.

This form is not just a formality — it’s a record of you deciding to proceed with a procedure having considered the potential positive and negative outcomes and medical risks listed on the form and the impact they may have on your wellbeing.

Where a client is under any medication, you need to disclose this during your consultation to assure your safety. If needed, doctor’s certificates may be required prior to going ahead with some treatments, this is solely for your health and wellbeing. If your medication/health changes, we must be informed.

Methods of Payment

We accept debit/credit card, Afterpay, Laybuy, bank transfer, cash payments. Please ask your beauty therapist for any subscription plans we may have for your treatment/procedure.

Gift Certificates/Vouchers Terms & Conditions

Gift certificates and vouchers are valid for up to 12 months from the date of purchase or as stated in the certificate and must be presented at time of service. Photocopies are not accepted.

Gift vouchers can only be used once. You are responsible for the safe keeping of this voucher and it should be treated as cash. You must bring your electronic or original voucher when you visit for your treatment. If you fail to provide your voucher, you will be charged the normal price of the treatment and must provide another method of payment.

Only one Gift Voucher can be used per treatment. The voucher must be used in full at time of visit — there are no refunds for any unused parts of a voucher.

Use of Your Personal Information

We will only use your personal information as set out in our Privacy Policy.

Thank you taking the time to read and review our terms and conditions. The above policies enable us to run smoothly and give the best service for all our clients. Please don’t hesitate to contact us if you have any questions or concerns.

Website Terms of Use MJ Exposé Health and Beauty

By using the MJ Exposé Health and Beauty Website, You are deemed to accept and agree to be bound by these Terms of Use and are bound by them. The MJ Exposé Website Terms of Use, is to be read in conjunction with the MJ Exposé Privacy Policy, which is available to be accessed through another area of this Website.

Additional terms may apply to specific goods or services or online tools or functions provided through or on the Website. Where We indicate on the Website that additional terms apply, You must read the Terms of Use in conjunction with those additional terms. 

Purchasing goods and services from us

When You place an order with Us, You are making an offer to buy goods or services. An order is placed on Our Website via adding a product to the shopping cart and proceeding through Our checkout process. The checkout process includes giving Us Your delivery address and other relevant details for Your order e.g. adding an optional gift message for gift cards, entering payment information and submitting Your order.

The final step of the checkout process consists of a confirmation page with full details of Your order, which You are able to print as a receipt of Your order.

We do not supply trade quantities and reserve the right to limit the number of an item You can purchase in a single transaction.

Your order is not accepted until such time that You are sent an e-mail to confirm that We have received and accepted Your order.

Once Your order is accepted, You may not cancel or amend it. Please check Your orders carefully before placing them on Our Website.

We will take payment from You when We accept Your order.

Refusing or cancelling orders

In the unlikely event that the goods or services You have ordered are no longer available We reserve the right to refuse or cancel an order.

All orders are for personal use and gifting only. We reserve the right to refuse or cancel any orders that We believe, solely by Our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that We believe, solely by Our own judgement, to have been placed fraudulently.

While We endeavour to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on Our Website or a technical error in the processing of Your order We reserve the right to refuse or cancel the order.

Our right to cancel orders applies to orders that have been accepted.

Payment options

We currently accept the following payment methods:

• Visa (Debit or Credit Card)
• MasterCard (Debit or Credit Card)
• Afterpay
• Cash
• Bank transfer

Pricing

All prices listed on mjexpose.nz are in New Zealand dollars and are inclusive of GST. Please note that We reserve the right to alter prices on Our Website at any time for any reason.

Our listed prices do not include import fees, duties, tariffs or other charges which may be payable in relation to an order.

Website and Credit Card Security

We want You to have a safe and secure shopping experience online. All payments via Our Website are processed using Stripe Payment portal.

You can help to protect Your details from unauthorised access by logging out each time You finish using the Website, particularly if You are doing so from a public or shared computer.

For security purposes certain transactions We may require proof of identification. Although We take reasonable measures to safeguard the security of Your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact Your financial institution immediately if You become aware of unauthorised use of Your account.

You will need to register to use certain parts of this Website. Where You complete a registration:

• You will ensure that all usernames and passwords required to access the Website are kept secure and confidential and You will notify Us immediately of any unauthorised use of Your password or any other breach of security.
• You may not transfer Your account to another user or maintain more than one account with Us without Our consent.
• You confirm that the information You provide to Us on registering as a registered user was at the time You provided it current, complete and accurate, and You agree to maintain and update the information as required to keep it so.
• You release Us from, and indemnify Us against, any claim in respect of or arising from any reasonable reliance by Us upon any use of Your password, including Us disclosing information relating to Your registration and/or affairs with Us.
• We may, at Our sole discretion, suspend or terminate Your account and limit Your access to this Website.

Acceptance

If there is any inconsistency between these Terms of Use and those additional terms, the additional terms will prevail (unless We expressly tell You otherwise).

You agree that You are at least 18 years of age and acknowledge that this creates an agreement that is binding and valid in legal obligations by You.

Compliance with laws

You agree to use the Website in a manner that complies with all applicable laws and regulations (including, but not limited to  NZ Privacy Act 2020 and EU Data Privacy Laws including GDPR) and that does not infringe Our rights, nor the rights of anyone else, nor restricts or inhibits their use and enjoyment of the Website.

You agree not to:

• damage or harm the Website, or any underlying or connected network or system
• use of unauthorised automated means to access the Website or content featured on it for any purpose
• introduce any viruses, worms, trojan horses, time bombs, content or code to the Website which is technologically harmful
• use the Website to do anything unlawful, misleading, malicious, or discriminatory
• do anything that could disable, overburden, or impair the proper working of the Website, such as a denial of service attack
• facilitate or encourage any violations of these Terms of Use

Collection of your personal information

MJ Exposé may collect personal information about You, directly from You, when You access this Website. You may voluntarily provide Us with Your personal information to allow Us to operate Our wider operations and to deliver the products and services that You have requested. Please refer to the MJ Exposé Privacy Policy located on this Website, for the type of personal information that We may collect. Please be aware that You may browse and access information contained on the Site without providing personally identifiable information.

Information Retrieved While Visiting the Site

Some information is automatically retrieved while You visit the MJ Exposé Website. This information is outlined below:

• The date and time of Website visits
• Your IP Address
• The referring Website if any through which You have come from, to this Website
• Technical information on Your browser, operating system or device
• Date and time of visits to this Website
• Type of Web browser

Search terms used

The Website automatically generates logs regarding Your sessions on the Site such as the features You use, the actions that You take and the information that You access. MJ Exposé generally uses this information for statistical purposes and to assess the effectiveness of the Website and to better understand Your priorities and interests.

Use of Cookies

The MJ Exposé Website uses cookies. A cookie is a small element of data that Our Website may send to Your computer. A cookie is typically stored on Your computer’s hard drive and permits Our Web site to recognise You when You return, to Our Web site. Our use of cookies helps Us to provide You with a better experience during Your use of Our Web site by allowing Us to understand what areas of the site are of interest to You. You may configure Your Web browser to not accept cookies, although You may experience a loss of functionality as a result of this action.

Storing Your Information

We will take all reasonable steps to ensure that Your information held by Us is accurate and up to date, complete, applicable and not misleading, this information will only be used for purposes stated in Our privacy policy manual (available on request). We will maintain security safeguards to protect Your personal information is not disclosed to any unauthorised person or entity.

Your personal information will be used only for the purposes for which it is collected and will be retained only for as long as is necessary to fulfil the purposes for which the information was collected (including any time that We are required by law to retain such information).

We will only release Your information We hold, on Your authority, required by law or in order for Us to provide goods and services to Yourself, where supplied to a third party the information released will only be sufficient for the third party to provide their service.

Except as detailed above We do not share, give, sell, rent or lease information to third parties and Your personal information will only be disclosed to those employees within Our organisation who have need to know in order to ensure You are provided with information about Our products and services through this Website.

You can ask to see any information We may hold about You and You have the right to have any inaccuracies corrected by Us. We will comply with any such requests to the extent required by the Privacy Act legislation within twenty days of written request receipt.

We may ask for verification of Your identity in order to respond.

You can ask to see the personal information that We hold about You at any time by emailing MJ Exposé’s Privacy Officer.

You may also ask Us to correct, alter or delete any personal information that We hold about You by emailing MJ Exposé’s Privacy Officer, Julian Taverner.

Securing Your Information

When making a transaction through this Website Your information will pass through a secure server using SSL (secure sockets layer) encryption technology. The encryption process ensures that Your information can not be read by or altered by outside influences.

Mailing Lists

If at any time You are on a mailing list of Ours then You may request to be removed from the list and We will comply with Your request, please contact Us with Your request using the “Contact Us” section on the Website.

Linked sites and social networking services

We use social networking services (E.g. such as Twitter[X], Facebook, LinkedIn, Instagram and YouTube) to communicate with the public.

When You communicate with Us using these services, the social networking services may collect Your personal information for it’s own purposes. These services have their own privacy statement which are independent of ours. They do not have any access to the personal information We hold on Our systems.

We accept no liability in regard to any dealings, promotions or activities betWeen Yourself and advertisers or third-party providers.

Privacy Office Details

These Terms of Use, Our privacy statement and any additional terms referenced on the Website constitute Our entire agreement and supersede all prior agreements, arrangements, understandings and representations (whether oral or written) given by or made betWeen Us, relating to the subject matter of these Terms of Use. 

The MJ Exposé Privacy Officer’s contact details are;
Landline:   03 420 2097 
Email:        [email protected] 

Copyright and Trademarks

The contents of the Website are at all times the copyright/trademark of MJ Exposé, Our suppliers or linked third parties and You may not distribute, reproduce, display, publish any trademark or other content of this Website for any purpose whatsoever without the prior written approval of Us, Our suppliers or linked third parties (each as applicable). Furthermore, You agree to indemnify Us against any claims, costs, damages or losses incurred by Us should You fail to comply.

Security of Your login information

Your Responsibilities

Where You are required to register or login to any part of the Website, You must keep all usernames and passwords secure and confidential and must not disclose them to any third party.  You must take reasonable care to:

• choose a password that is a secret known only to You which cannot be easily guessed
• not disclose Your password to anyone
• not allow anyone to see Your password or can see it or record it when You enter it on a computer
• and change Your password at regular intervals

You must provide true, current and complete information in Your dealings with Us (including when setting up an account) and must promptly update that information as required so that the information remains true, current and complete.

If You are given a User ID, You must keep Your User ID secure and: 
not permit any other person to use Your User ID, including not disclosing or providing it to any other person; and immediately notify Us if You become aware of any disclosure or unauthorised use of Your User ID, by sending an email tour Privacy Officer [email protected].

You agree that We are entitled to rely on the authenticity and authority of Your username, password and session-specific codes generated by Your hardware device to process actions or requests You submit to the Website and that We may do so without further enquiry.

You are responsible for any actions taken through Your login.

Governing Law and Jurisdiction

These Terms and Conditions are governed by, and construed in accordance with the law in force in New Zealand. The parties submit to the exclusive jurisdiction of the New Zealand courts for any proceedings in connection with these Terms and Conditions

Disclaimer

Our Website is intended to provide information for people shopping Our products and accessing Our services, including making purchases via Our Website and registering on Our database to receive e-mails from us.

While We endeavour to supply accurate information on this Website, errors and omissions may occur. To the maximum extent permitted by law, We do not accept any liability, whether direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this Website. You are solely responsible for the actions You take in reliance on the content on, or accessed, through this Website. The content provided on this Website has not been prepared by taking into account the particular objectives, situation or needs of any individual users.

To the maximum extent permitted by New Zealand law, We exclude all warranties and representations in relation to this Website (including any content on the Website, and services or products ordered through the Website) whether express, implied, statutory or otherwise. We give no warranties in relation to the merchantability, fitness for purpose, freedom from computer viruses, accuracy or availability of this Website (including any content on the Website, and services or products provided through the Website).

You will take all necessary action to defend and indemnify Us and Our officers and employees against all costs, expenses and damages incurred in connection with any claim brought by a third party against Us arising from a breach by You of any of these Terms of Service.

Nothing in these Terms of Service will limit or affect Your rights as a consumer under the Consumer Guarantees Act 1993 to the extent that such limitation or other contracting out is prohibited by that Act